Job Description: Learns about products, services, policies, 
procedures, operating systems, and how to apply this knowledge when 
responding to Banker inquiries.  Under direct supervision, provides 
centralized customer service to store locations by responding to 
basic questions from store Bankers and other Wells Fargo team 
members. Acts as an information resource for store Bankers by 
responding to questions and conducting basic research about Bank 
products, services, operational policies/procedures and 
transactions.  Responsible for completing call tracking and 
supporting documentation. Escalates complex questions to more senior 
staff.

Minimum Qualifications: 
- 1-year general customer service or financial services experience
- High school diploma/GED or equivalent work experience. 
- Basic listening and verbal/written communication skills. 
- Basic analytical and problem-solving skills. Ability to function 
  in a fast-paced, disciplined environment. 
- Demonstrates basic knowledge of PC skills including the ability to 
  navigate computer applications in a Windows environment, typing 
  speed of 40-50 WPM and have the proven ability to utilize multiple 
  search engines.

Must be available to attend a paid training course starting 
September 13, 2010, Monday through Friday for 6 to 8 weeks. After 
training, we are hiring for 2 different full time shifts: 
-40 hours a week, 8 hour shifts somewhere between the hours of 10:00 
am to 8:00 pm, Monday-Saturday with a standard day off during the 
week. 
-30 hours per week, 6 hour shifts somewhere between 10:00 am and 6 
pm, Monday-Friday. 

Salary: Minimum starting salary is $12.00 an hour Depending On 
Experience

Position Close Date:  August 5, 2010

To apply, please visit:  www.wellsfargo.com/jobs.  Click on FIND A 
JOB and in the requisition box search for 33395767 or 3395770.  
If you do not have home computer access, please visit a local 
library, State Employment Agency, Community College, or University.

Wells Fargo benefits include:
• Medical, Dental, Vision and Life Insurance
• Short & Long Term Disability
• Adoption Reimbursement
• Paid Time Off (18 days off for full-time employees, + 8 common 
  paid holidays)
• 401K

Wells Fargo is an Affirmative Action and Equal Opportunity Employer 
M/F/D/V

Thank You!